Summary
Last updated: 08/02/2024
At HyperOps, we place great importance on the protection of your personal data. When you use our website www.hyperops.fr (hereinafter the "Site"), we collect and use your personal data in accordance with Regulation (EU) 2016/679 on the protection of personal data ("GDPR").
By visiting our website and using our services, you consent to the collection, use, and sharing of your personal information as described in this privacy policy.
Collection of Personal Information
We collect various categories of personal information when you use our website, including:
Device and browsing information, such as your IP address, geographic location, browser type, and operating system.
Information provided when you contact us, such as your name and email address.
Payment information for transactions completed on our site.
Information that you post on our website or communicate to us through other means.
This data is collected for the purpose of managing our website, personalizing your user experience, providing you with the requested services, and sending you relevant communications.
Disclosure of Your Personal Information
We may disclose your personal information to various parties, including:
To our insurers, professional advisers, agents, or suppliers insofar as reasonably necessary for the purposes set out in this policy.
To our subcontractors, such as our hosting providers, emailing provider, and CRM tool, who assist us in managing our website and providing our services.
To the extent that we are required to do so by law or in connection with any ongoing or prospective legal proceedings.
To establish, exercise, or defend our legal rights, including for the purposes of preventing fraud and reducing credit risk.
To the buyer or prospective buyer of any business or asset that we are selling or contemplating selling.
To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
To public and private bodies, solely to meet our legal obligations.
Except as provided in this policy, we will not provide your personal information to third parties.
International Data Transfers
We store, process, and transfer your personal information to other countries where we operate to enable its use in accordance with our privacy policy. These countries, such as the United States, Russia, Japan, China, and India, may not have data protection laws equivalent to those of the European Union.
Data transfers outside the European Union are secured by appropriate measures such as standard contractual clauses approved by the European Commission or other GDPR-compliant safeguards.
By publishing or submitting your personal information on our website, you consent to its transfer and processing in accordance with this policy.
Retention of your personal information
We only retain your personal information for as long as necessary for the purpose for which it was collected, unless a longer retention period is required by law.
Prompt deletion: Specific personal data is generally deleted within 3 to 5 business days.
However, we may retain documents (including electronic documents) containing your personal information in the following cases:
Legal obligations: If required by law.
Legal proceedings: If the documents are relevant to ongoing or potential legal proceedings.
Defense of our rights: To establish, exercise, or defend our legal rights, including to prevent fraud and manage credit risks.
Security of your personal information
We implement reasonable technical and organizational measures to prevent the loss, misuse, or alteration of your personal information.
Your personal information is stored on secure servers, protected by access control systems and firewalls.
All financial transactions conducted on our website are secured by encryption technologies.
Despite our efforts to secure your data, please note that the transmission of information over the internet is not completely secure. We therefore cannot guarantee the security of data you transmit over the internet.
Your rights
You have several rights regarding your personal data:
Right of access: You have the right to access your personal data at any time, in accordance with Article 15 of the GDPR.
Right to rectification: You can request the rectification of your personal data if it is inaccurate, incomplete or obsolete, under Article 16 of the GDPR.
Right to erasure: You have the right to demand that your personal data be erased, subject to the exceptions provided for in Article 17 of the GDPR.
Right to restriction of processing: Under certain circumstances defined in Article 18 of the GDPR, you can request the restriction of the processing of your personal data.
Right to data portability: Subject to the conditions set out in Article 20 of the GDPR, you have the right to receive your personal data in a structured, commonly used and machine-readable format, and to transfer it to another controller.
Right to object: You have the right to object to the processing of your personal data, in accordance with Article 21 of the GDPR. This right applies in particular to processing for direct marketing purposes.
Right to withdraw consent: If the processing of your personal data is based on your consent, you can withdraw this consent at any time, without affecting the lawfulness of the processing based on consent before its withdrawal.
Right to define post-mortem directives: You can also define directives relating to the conservation, erasure and communication of your personal data after your death.
To exercise these rights or for any questions regarding the processing of your personal data, please contact us by writing to the contact details below. We may ask you for additional information to verify your identity before responding to your request.
Cookies
We use cookies on our website to improve your user experience, analyze site usage, and personalize content. By using our website, you consent to the use of cookies in accordance with our policy.
Modifications
We may update this privacy policy from time to time to reflect changes in our data collection and management practices. We will notify you of any material changes by appropriate means. We encourage you to regularly review this policy to stay informed of current privacy practices.
Contact
If you have any questions about our privacy policy or how we handle your personal information, please contact us via our contact form.